WELCOME TO QUANTUM'S
GLOBAL SUPPORT SERVICES

For more than 40 years, Quantum has been serving the storage needs of customers in over 125 countries. From Fortune 100 companies to emerging businesses, customers trust Quantum to provide highly reliable solutions backed by a world-class service and support organization committed to providing the highest level of customer support.

Submit a Ticket Register a ProductStandalone Drive Support Request

Phone Contact

NORTH AMERICA

1-800-284-5101
or +1-720-249-5700

EMEA

+800-7826-8888
or +49 6131 324 185

APAC

+800-7826-8887
or +603-7953-3010

For our complete list of Global support contact information, visit Quantum's support contact page

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Service and Support Plans

Quantum offers customizable support that can be tailored to meet the needs of high activity informational technology environments. These support offerings address special needs related to coverage, response levels, spare parts, priority call handling, assigned call managers, and other services. 

Standard Services

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Download Software, Firmware, and Drivers for Your Product

Stay up to date with the latest software, firmware, and drivers. To download current software versions you must have an active Warranty or Service Maintenance Contract.

Downloads

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Get Licenses

Search for your upgradeable Quantum product by entering the Serial Number.

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Access all Documentation, Free Online Courses, Videos and More

Looking for help? Access all documentation, free online courses, videos, and more below.

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Compatibility Guides

Quantum Corporation customers incorporate software and hardware products from multiple vendors in their environments. Customer dependency on interoperability and compliance with industry standards is an obligation that Quantum takes very seriously.

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Training

Quantum’s Learning Team offers a full range of online, virtual, and hands-on courses designed to meet your specific learning objectives. With Quantum as your knowledge partner, you can quickly build familiarity with your solutions, develop your skills, and maximize your return on investment.

Downloads

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Warranty Information

Quantum has confidence in the quality and reliability of its products and includes limited warranties on every product we sell. Service for Quantum products under warranty is provided by fully trained and qualified technicians, who are dedicated to resolving any technical problems you might experience

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Certified Quantum Service Providers

Find a certified service provider by certification or country.

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